Key Trends Across Leading Managed Service Providers
Businesses operating in the cloud rely on Managed Service Providers (MSPs) for critical guidance when it comes to enabling and driving value on IT infrastructure. As the trend in public cloud shifts toward embracing two or more public cloud providers, MSPs are facing the challenge of staying informed and trained while utilizing modern platforms and tools to stay competitive. Rising to the occasion are a distinguished list of service providers recognized in ChannelE2E’s Top 250 Public Cloud MSPs in 2020.
Recognizing the Top Public Cloud MSPs
The rankings are based on ChannelE2E’s 2020 readership survey, combined with the digital media site’s global editorial coverage of managed cloud services. This third-annual list has expanded from 2018 (100 honorees) and 2019 (200 honorees) amid ChannelE2E’s continued readership growth and the growing need for cloud-focused MSPs.
According to their findings, 82% of the 250 MSP honorees support Microsoft Azure, followed by AWS (65%), and Google Cloud Platform (23%). Of those public cloud providers, 44% said Microsoft Azure generates the bulk of their public cloud revenues, followed closely by AWS (41%).
Other highlights from the associated ChannelE2E research include:
- Public Cloud MSP Revenue Growth: MSP honorees, on average, expected to generate $29.2 million in public cloud revenues in 2020, up 38% from 2019.
- Geography: MSP honorees are headquartered in 29 different countries, and 51% of the MSP honorees are headquartered outside of North America.
- Cybersecurity: Public cloud MSPs are growing their focus on cloud security posture management (CSPM), extended detection and response (XDR), and additional cyber services.
- M&A: Mergers, acquisitions, and private equity investments continue to accelerate across the public cloud MSP sector. MSP honorees have made more than two-dozen acquisitions in the past year.
Powering MSPs Through Cloud Management Tools
In 2021, MSPs must continually add value to increase customer satisfaction, grow profitability, and maintain a competitive edge. With intelligent cloud management tools that reduce the complexities of public cloud native tools, MSPs create competitive differentiation in the market by delivering new products and services on top of a cloud management platform (CMP).
It’s possible—and encouraged—to turn CMPs like CloudCheckr into profit centers. Within ChannelE2E’s list, four of the Top 5 MSPs use CloudCheckr. Going further, half of the Top 20 and 40% of the Top 50 all use CloudCheckr. This includes DXC Technology, DLT (TechData), Capgemini, Logicworks, Ensono, Privo (Navisite), Leidos, Lightstream, Lumen, Smartronix, and more.
What Our Business Partners Have to Say
“Our partnership with CloudCheckr helps us deliver cost and security governance to our government and commercial customers who leverage our Cloud Assured FedRAMP authorized managed services to deliver compliant, secure, and optimized cloud solutions.”
Spencer Colson, Director of Sales | Smartronix
“CloudCheckr has been a key part of Ingram’s partner growth over the years. From CloudCheckr’s invoicing features to compliance frameworks, our MSP partners are enabled to manage multiple customer environments from a single platform making them more efficient, more profitable, and most importantly, more secure. We have seen that our partners who have embraced platforms like CloudCheckr grow faster and have less customer churn than those who try to manage or build a platform on their own.”
Kevin Kareth, Director of IaaS | Ingram Micro
Demand for public cloud MSPs continues to escalate as customers attempt to move, activate, manage, and optimize workloads across AWS, Azure, GCP, and other public clouds. The global cloud managed services market was $23.19 billion in 2016 and is forecast to generate a 15.4 percent compound annual growth rate (CAGR) through 2025, according to Grand View Research.
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The Top 250 Public Cloud MSPs 2020 list and research were overseen by Joe Panettieri.