The evolution of software as a service (SaaS) tools, from collaboration boosters like videoconferencing and real-time communications to those that automate tasks like data analysis and email marketing, has changed the face of the global workplace. These same tools are even more crucial today for empowering organizations to not just survive the COVID-19 pandemic, but to thrive in the face of current and future challenges.

That’s because most SaaS solutions are built for and housed in the cloud rather than on-premises ecosystems. Remote workers can access the tools they would typically use in the office via web browsers through virtual private networks (VPNs). Colleagues can remain connected while workflows operate at near-full efficiency.

As recently as 10 years ago, this would not have been possible. The rise of technology in the workplace has enabled business transformation that minimizes costs, improves productivity and boosts overhead. During the ongoing pandemic, the level of innovation for SaaS adoption has become evident as nearly everyone, even those businesses with on-premises IT data centers, is using these tools just to keep the lights on.

Three main components of SaaS innovation contributed to companies’ abilities to adapt to remote work — and will continue to power their long-term success.


Read the full article on Forbes Technology Council.