Leaders in every sector experienced a whirlwind this year, scrambling to get remote employees online and determining how essential workers could still access offices safely. In many cases, these deployments weren’t completely new, but rather accelerated versions of much longer roadmaps. Now, despite most people and processes working again, leaders still have the worries of security and compliance.

Just as the most of the workplace disruption from COVID-19 is over, so is the way government IT leaders have engaged with managed service providers. Agency needs and capacity have changed, and MSPs have adjusted and adapted. Ensuring the security and compliance of any new system is imperative, and it all starts with knowing what to listen for during vetting.

Continue reading How COVID-19 has changed the conversation between MSPs and IT leaders in GCN